Knowledge Management - Systems Thinking

Came across this site today which discusses about knowledge management. It basically talks about in an information and knowledge packed world of today; we need to learn how to effectively manage ourself - we are all manager of ourselves not others. It is not about managing people to do the work but to do these 3 things:
1.) Establishing strategy, setting goals, showing leadership and measuring results rather setting and policing rules for workers.
2.) Less management of people and more about giving them the right goals, the right motivation and the right tools, and clearly articulating how success or failure will be measured.
3.) As a knowledge manager, we should look to our manager for the broad strategic direction and we should look to ourself for the ability to manage our day. We must develop this crucial skill, because if we're waiting to be told what to do... then our job is in serious danger of being automated or outsourced.

There isn't a great future for those who do not rise to the knowledge management challenge. As organizations continue to automate, outsource and offshore, those people who remain will become invaluable to the success of the organization. They will be the knowledge managers.

This is the same as what the term of knowledge is all about as depicted in this site in which it talks about knowledge management:
- Information relates to description, definition, or perspective (what, who, when, where).
- Knowledge comprises strategy, practice, method, or approach (how).
- Wisdom embodies principle, insight, moral, or archetype (why).

The site mentioned above has alot of resources regarding systems thinking as well as other management issues in business and organisations. I think it is a site worth looking at to which we can broaden our thinking and how we see & manage things. Now, this make me start to think, what has knowledge management got to do with systems thinking? Systems thinking is really about see the big picture and understanding that every little thing is part of a bigger system. A function or another will depends on alot more other factors in which it can operate. Just like the body, we all need the different parts of our body in order to operate as a body system. Similar to the organisation and environment which is also a living system: different departments and different environmental elements work together in order to create the system. There is always a cause and effect in any little thing that is done. Just like the butterfly effect, a small action can lead to a big change and results.

In order for creative knowledge management, we need systems thinking to help us look beyond what we are doing everyday. Almost everything that exists within the organisation, environment or body will have its role and something to do with what we are doing. Systems thinking with really help us to achieve the 3 elements of knowledge management. Without systems thinking; we will never be able to attain the wisdom level. As wisdom is the ability to look beyond what we can just see or just touch and all factors that will play a part in a 'systems'.