Thursday, August 11, 2005

Never present a problem without a solution

A posting from Brand autopsy that really makes us think.

Do SomethingOne of the earliest business rules I can recall that made a HUGE difference in my professional style was...

Never present a problem to your boss without having a suggested solution ready. Don't be part of the problem, be part of the solution.In their book, Why People Business People Speak Like Idiots, Fugere, Hardaway & Washawsky take this lesson further. They call it... Do Something.

Here's an excerpt of the passage...

"...Never present a problem without actually doing something that represents a positive step to fix it. Even if it's nothing more than scheduling a trip to visit the disgruntled customer, do something. Show momentum toward and answer, even if you don't know what the answer is. There's a difference between bad news with signs of hope and bad news presented from the deepest pits of despair. You don't want to be the happy messenger, but it's not much better to be the hopeless prophet of doom."

For those passionate professionals wondering how they can position themselves for the next role at their organization this is one of those priceless tips.

For more tips on being better at your job, I highly recommend the book The Unofficial Guide to Power Managing by Alan Weiss. We've mentioned this before on Brand Autopsy... This book is so good you won't want to tell your co-workers you're reading it.

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